Moving – Cancel Phone & Internet: Deadlines & Tips

Nice to have you here
at 91�첥!

Offer All categories Flatshares 1 Room Flats Flats Houses Request All categories Flatshares 1 Room Flats Flats Houses

Guides & Services

Shared Living & Housing Types of Shared Flats Credit Checks & Proofs Schufa itsmydata Letting and Apartment Search 10 Common Questions from Tenants Legal & Safety Tenancy Law Moving & Living Moving Guide Apartment Viewing Rent a Moving Van Utility Cost Statement

For Companies Credit Check 91�첥

Create Offer Create Request

Help / Contact

Help Center Legal Notice Advertising

Moving – Cancel Phone, Internet and Cable Services: Deadlines & Tips

When moving, it’s worth reviewing phone, internet and cable contracts in good time.

Cancel or Transfer Phone, Internet and Cable Services When Moving?

A move is the perfect opportunity to review your existing phone, internet and cable TV contracts. Depending on the provider and your new address, you can transfer the contract, adjust it or cancel it altogether. Taking care of this early helps avoid unnecessary costs and service interruptions.

You can find more helpful moving-related topics in our moving service overview.

Transfer or Cancel Your Contract?

Many providers offer a so-called contract transfer, allowing you to keep your existing contract at the new address. This is only possible if the agreed service is available there.

If the provider cannot deliver the service at your new location, you usually have a special right to terminate the contract. Therefore, check availability early.

Special Termination Rights When Moving

If your provider is unable to provide the agreed service at your new address, you may cancel the contract with special termination rights. In most cases, the notice period is three months.

You will usually need to provide proof of the move, such as a registration certificate or a new rental agreement.

Keep an Eye on Deadlines

Regardless of a move, standard notice periods specified in the contract still apply. These are often one to three months. If you fail to cancel or transfer the contract in time, it will continue even if you no longer use the service.

Make a note of important dates and handle the process early.

Special Considerations for Cable and TV Services

Cable and TV services often depend on the building’s technical infrastructure. If the provider is not available at your new address, special termination rights apply here as well.

In some cases, cable TV is included in the service charges. Be sure to check your rental agreement carefully.

Compare Providers and Switch If Needed

Moving is a good opportunity to compare tariffs and switch providers if better options are available. Don’t focus solely on price—also consider availability, speed and contract terms.

This way, you can ensure reliable connectivity at your new home.

Frequently Asked Questions About Phone, Internet and Cable Services When Moving

Do I have to cancel my phone or internet contract when moving?

Not necessarily. Many contracts can be transferred to the new address if the provider can offer the same service there.

Do I have a special right to cancel when moving?

Yes, if the provider cannot deliver the agreed service at your new address. In this case, a special termination right usually applies.

Which notice periods apply?

Regular notice periods are defined in the contract. In the case of special termination, the notice period is usually three months.

What applies to cable and TV services?

Cable and TV contracts can often be transferred or cancelled as well. If the service is unavailable at the new address, special termination rights usually apply.

What happens if I don’t cancel or transfer the contract in time?

The contract continues and you may pay for services you no longer use. That’s why early action is important.

Note:
Our content is carefully researched and regularly updated. It provides general guidance on creditworthiness and apartment hunting and does not replace individual legal or financial advice.

The content on this page is protected by copyright.

More topics about Moving & Living

Moving Service: Everything You Need for a Smooth Move

## Moving Service: Well Prepared for Your New Home Moving is more than just packing boxes. In addition to organizing the moving day itself, there are...

Moving – Security Deposit Refund: Deadlines, Deductions &...

## Security Deposit Refund: What to Know After Moving Out After moving out of a rental property, many tenants wonder when they will receive their sec...

Moving – Terminating the Rental Agreement: Notice Periods...

## Terminating the Rental Agreement: Moving Out Properly Prepared When moving, tenants usually need to terminate their existing rental agreement. To ...

Moving – Defects in the Rental Property: Identify, Report...

## Defects in the Rental Property: How to Act When Moving When moving in or during the tenancy, defects in the rental property may become apparent. T...

Other countries
Switzerland
Austria

91�첥

91�첥